One is that a lot of startup founders are trained as engineers,and customer service is not part of the training of engineers. . It would be a little frighteningto be solving users problems in a way that wasnt yet automatic,but less frightening than the far more common case of having somethingautomatic that doesnt yet solve anyones problems. When manual components look to the user like software, this techniquestarts to have aspects of a practical joke. So why do founders think launches matter? A combination of solipsismand laziness.
I dont think many people like the slow pace of big companies, the interminable meetings,the water-cooler conversations, the clueless middle managers,and so on Buy now Paul Graham Essays
If a fairly good hacker is worth 80,000 a year at a big company, then a smarthacker working very hard without any corporatebullshit to slow him down should be able to do work worth about3 million a year. They just represent a point at the far end of the curve. If ibm had required an exclusive license, as they should have, microsoftwould still have signed the deal. Sometimes the right unscalable trick is to focus on a deliberatelynarrow market. Supposea company makes some kind of consumer gadget.
But when they start paying youspecifically for that attentiveness when they start payingyou by the hour they expect you to do everything. He didnt stay long, but he wouldnt have returned atall if hed realized microsoft was going to be even a fraction ofthe size it turned out to be Paul Graham Essays Buy now
But there were no takers,so we had to keep going. For potentialacquirers, the most powerful motivator is the prospect that one of their competitors will buy you. Stripe is one of the most successful startups weve funded, and theproblem they solved was an urgent one. No doubt bill did everything he could to steer ibm into making that blunder, and he has done an excellent job of exploiting it, but ifthere had been one person with a brain on ibms side,microsofts future would have been very different. Untila few centuries ago,the main sources of wealth were mines, slaves and serfs,land, and cattle,and the only ways to acquire these rapidly were by inheritance,marriage, conquest, or confiscation Buy Paul Graham Essays at a discount
Its common for a startupto be developing a genuinely good product, take slightlytoo long to do it, run out of money, and have to shut down. Even if there arent many of them, there areprobably adjacent territories that have more. Its easy to measure how much revenue they generate, and theyreusually paid a percentage of it. I think this made us seem naive,or liars. Itsjust something we use to move wealth around.
The larger a group, the closer its average member will be to the averagefor the population as a whole. Combine all these multipliers, and imclaiming you could be 36 times more productive than youre expected to be in a random corporatejob. So long as youre a product company thats merelybeing extra attentive to a customer, theyre very grateful even ifyou dont solve all their problems Buy Online Paul Graham Essays
After all those years you getused to the idea of belonging to a group of people who all get upin the morning, go to some set of buildings, and do things that theydo not, ordinarily, enjoy doing. The company that did was rca, andfarnsworths reward for his efforts was a decade ofpatent litigation. Three so lets get bill gates out of the way right now. Florence in 1200 as it is in santa clara today. Itsjust something we use to move wealth around.
Actually startups take off because the founders make them take off. All the most successful startups weve funded have, and that probablydoesnt surprise would-be founders. Theintermediate stuff-- the -- can be anything thatsrare and portable. Its easy to measure how much revenue they generate, and theyreusually paid a percentage of it Buy Paul Graham Essays Online at a discount
If you sell your car,youll get more for it. Maybe if they go out of their way tomake existing users super happy, theyll one day have too many todo so much for. Florence in 1200 as it is in santa clara today. Johnsmith, age 10, a student at such and such elementary school, orjohn smith, age 20, a student at such and such college. One is that a lot of startup founders are trained as engineers,and customer service is not part of the training of engineers.
We are all richer for knowing about penicillin,because were less likely to die from infections. Thats the difference between astartup and a restaurant or a barber shop. In the right kind of business, someone who really devoted himself to work could generate ten oreven a hundred times as much wealth as an averageemployee Paul Graham Essays For Sale
So in practice big companies only get to develop technology in fields where large capital requirements prevent startups fromcompeting with them, like microprocessors, power plants, or passenger aircraft. If you sell your car,youll get more for it. Developing new technology is a pain in the ass. The initialuser serves as the form for your mold keep tweaking till you fittheir needs perfectly, and youll usually find youve made somethingother users want too. This lets you launch faster, and when you dofinally automate yourself out of the loop, youll know exactly whatto build because youll have muscle memory from doing it yourself.
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And the way most companies make moneyis by creating wealth. So there isobviously not a fixed pie. Theyll make sure that suing them is expensive andtakes a long time. But in fact theyrefamous within yc for aggressive early user acquisition. Partlybecause you can usually find ways to make anything scale more thanyou would have predicted, and partly because delighting customerswill by then have permeated your culture.
Hackers often donate their work by writing open source software that anyone can use for free. If yourea good hacker in your mid twenties, you canget a job paying about 80,000 per year. Some startups could be entirely manual at first. If ibm hadnt made this mistake, microsoft wouldstill have been a successful company, but itcould not have grown so big so fast Sale Paul Graham Essays